Privacy Policy
Your privacy matters to us. Maziya Business Enterprises is committed to protecting your personal information. We never sell or rent your data to third parties.
📋 1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Personal details: Full name, email address, phone number
- Delivery information: Physical delivery address
- Payment information: Processed securely via PayFast — we never store card details
- Account information: Username and password (encrypted)
- Order history: Products purchased, order amounts and dates
- Technical data: IP address, browser type, pages visited (via cookies)
🎯 2. How We Use Your Information
We use your personal information only for the following purposes:
- To process and fulfil your orders
- To send order confirmation and delivery updates by email
- To manage your customer account
- To respond to customer support enquiries
- To improve our website and shopping experience
- To comply with legal obligations (e.g. liquor sales age verification)
We will never use your information for any purpose not listed above without your consent.
🤝 3. Sharing Your Information
We do not sell, rent or trade your personal information. We may share it only with:
- PayFast: For secure payment processing
- Delivery partners: Only your name and address, to fulfil deliveries
- Legal authorities: Where required by South African law
🍪 4. Cookies
We use cookies to improve your browsing experience. See our full Cookie Policy for details on what cookies we use and how to manage them.
🔐 5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. Our website uses SSL encryption for all data transmission.
⏱ 6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are kept for a minimum of 5 years for accounting and legal compliance purposes.
✅ 7. Your Rights (POPIA)
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to the processing of your information
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, contact us at admin@maziya.co.za.
📬 8. Contact Us
For any privacy-related questions or requests, contact us at:
- Email: admin@maziya.co.za
- Phone: +27 (0)61 545 9255